1. Definitions

Throughout these Terms and Conditions:

• "BigBet", "we", "us", or "our" refers to Amused Australia Pty Ltd and its affiliated companies.
• "Platform" refers to the BigBet website, mobile applications, and any related services.
• "User", "you", or "your" refers to any person who accesses or uses the Platform.
• "Account" refers to a registered user account on the Platform.
• "Bet" refers to a wager placed by a User on any event offered on the Platform.
• "Content" refers to all information, text, graphics, and other materials on the Platform.

2. Account Registration and Management

2.1 Eligibility

To use our services, you must:

• Be at least 18 years of age or the legal age for gambling in your jurisdiction (whichever is higher)
• Be a resident of a jurisdiction where online gambling is legal
• Not be prohibited from gambling under the laws of your jurisdiction
• Not be a politically exposed person or subject to international sanctions

2.2 Account Creation

When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Create only one account for your personal use
• Set a secure password and keep it confidential

We reserve the right to verify your identity at any time, including by requesting documentation.

2.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use or security breach

We are not liable for any losses resulting from unauthorized access to your account if you fail to secure your credentials.

2.4 Account Restrictions

You may not:

• Transfer, sell, or share your account with another person
• Use another person's account
• Create multiple accounts
• Use VPNs or other methods to disguise your location
• Engage in fraudulent or deceptive activities

3. Betting Rules

3.1 General Betting Rules

All bets are subject to the following rules:

• All bets are final once confirmed and cannot be canceled by the user
• We reserve the right to void or cancel any bet that was placed due to technical errors
• We reserve the right to limit, refuse, or decline any bet at our sole discretion
• Minimum and maximum bet limits apply and may vary by event
• The time of bet placement is the time recorded in our system

3.2 Settlement of Bets

Bet settlement is based on:

• Official results as declared by the governing body of the event
• Results at the conclusion of the scheduled event, including any overtime or extra time
• Our determination of the outcome using reliable sources if official results are unavailable

We reserve the right to suspend settlement of bets if there is evidence of manipulation or uncertainty about the outcome.

3.3 Sports Betting Rules

Sports betting is subject to sport-specific rules, which can be found in our Sports Rules section. These rules cover:

• Sport-specific betting markets
• Rules for abandoned, postponed, or rescheduled events
• Special rules for each type of bet (e.g., head-to-head, totals, handicaps)

3.4 Racing Betting Rules

Racing betting (horse, harness, greyhound) is subject to racing-specific rules, which can be found in our Racing Rules section. These rules cover:

• Win, place, and each-way betting
• Rules for scratchings, non-runners, and dead heats
• Tote dividend calculations
• Fixed odds and starting price rules

4. Deposits and Withdrawals

4.1 Deposits

When making deposits:

• You must use payment methods registered in your name
• Minimum and maximum deposit limits apply
• We do not accept cash deposits
• Funds will be credited to your account after confirmation from the payment provider
• We reserve the right to request verification of the source of funds

4.2 Withdrawals

When requesting withdrawals:

• Withdrawals will generally be processed using the same method used for deposits
• Minimum and maximum withdrawal limits apply
• We may require verification of identity and address before processing withdrawals
• Processing times vary depending on the withdrawal method
• We reserve the right to refuse withdrawals if we suspect fraud or violations of these terms

4.3 Fees and Currency

Regarding fees and currency:

• We do not charge fees for deposits or withdrawals, but payment providers may apply their own fees
• All transactions on the Platform are in Australian Dollars (AUD)
• Currency conversion fees from your bank or payment provider may apply

4.4 Account Balance

Regarding your account balance:

• Funds in your account are held in trust and segregated from operational funds
• Inactive accounts may be subject to dormancy fees after 12 months without activity
• We reserve the right to close accounts with zero balance after 6 months of inactivity

5. Promotions and Bonuses

5.1 General Promotion Rules

All promotions and bonuses are subject to:

• Specific terms and conditions for each promotion
• Eligibility criteria, which may vary by promotion
• Time limits for use
• Wagering requirements before withdrawal of winnings

We reserve the right to modify, suspend, or cancel promotions at any time.

5.2 Bonus Abuse

The following actions are considered bonus abuse:

• Creating multiple accounts to claim bonuses
• Colluding with other players
• Exploiting technical glitches or errors
• Any strategy designed to unfairly exploit promotional offers

If we detect bonus abuse, we may void bonuses and winnings, suspend or terminate accounts, and take legal action if necessary.

6. Responsible Gambling

We promote responsible gambling and provide tools to help you maintain control:

• Deposit limits
• Loss limits
• Wagering limits
• Time limits
• Self-exclusion options
• Account closure

For more information, please visit our Responsible Gambling page.

7. Liability and Disclaimers

7.1 Service Availability

We strive to provide uninterrupted service, but:

• We do not guarantee that the Platform will be available at all times
• We are not liable for any loss resulting from Platform downtime or technical issues
• We reserve the right to suspend service for maintenance or updates

7.2 Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you have in your account
• We are not liable for any loss resulting from user error or misunderstanding of betting rules
• We are not liable for any loss resulting from unauthorized access to your account if you fail to secure your credentials

7.3 Disputes

In case of disputes:

• You must notify us within 7 days of the disputed transaction
• We will investigate all reasonable claims and try to resolve them fairly
• Our decision is final in matters of odds, results, and settlements
• If you are not satisfied with our resolution, you may contact the appropriate gambling regulatory authority

8. Intellectual Property

Regarding intellectual property:

• All content on the Platform is owned by us or our licensors and is protected by copyright and other laws
• You may not reproduce, distribute, modify, or create derivative works from any content without our permission
• Our trademarks, logos, and service marks may not be used without our prior written consent
• You retain ownership of content you submit, but grant us a license to use, modify, and display it on the Platform

9. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using our Platform, you consent to our data practices as described in the Privacy Policy.

10. Termination and Suspension

10.1 Termination by You

You may close your account at any time by:

• Contacting our customer support
• Following the account closure process in your account settings

Any funds in your account will be returned to you, subject to verification.

10.2 Termination or Suspension by Us

We may suspend or terminate your account if:

• You violate these Terms or other policies
• We suspect fraud, money laundering, or other illegal activities
• You provide false or misleading information
• Required by law or regulatory authorities
• You have not used your account for 12 consecutive months

We will notify you of termination unless prohibited by law. Any funds in your account will be returned to you, subject to verification and any applicable legal restrictions.

11. Changes to Terms

We may modify these Terms at any time:

• We will notify you of significant changes via email or a notice on the Platform
• Your continued use of the Platform after changes constitutes acceptance of the new Terms
• If you do not agree with the changes, you should stop using the Platform and close your account

12. Governing Law

These Terms are governed by the laws of the Northern Territory, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of the Northern Territory, Australia.

13. Contact Information

If you have any questions about these Terms, please contact us at: